F1 Online Help
A key feature in Accrivia is the Online Help – you can press F1 in any screen to bring up the Instruction Manual relating to that screen.
The following documents contain useful tips and tricks for efficiently navigating around and using Accrivia.
Accrivia Screen Navigation (87KB)
Working in Grids (110KB)
Minimum Accrivia Server and Workstation Hardware Requirements
Servers
| Specification | Minimum Requirements | Preferred Requirements |
|---|---|---|
| Operating System | Windows Server 2016 64 bit | Windows Server 2022 64 bit |
| Processor | Quad core i5 or equivalent | Quad core i7 or equivalent |
| RAM | 16GB | 64GB or greater |
| Storage | 100GB available disk space with SSD drive | Encryption on storage drives strongly recommended |
| Network Connection | 100mbps network connection | Gigabit speeds preferred |
| UPS | Uninterruptible power supply strongly recommended |
Terminal Servers
Recommended where 4+ users are connecting remotely
| Specification | Minimum Requirements | Preferred Requirements |
|---|---|---|
| Operating System | Windows Server 2016 64 bit | Windows Server 2022 64 bit |
| Processor | Quad core i5 or equivalent | Quad core i7 or equivalent |
| RAM | 16GB plus 1GB per terminal server user |
64GB or greater |
| Storage | 100GB available disk space with an SSD drive plus additional 4GB disk space per terminal server user. |
Encryption on storage drives strongly recommended. |
| Network Connection | 100mbps network connection | Gigabit speeds preferred |
| UPS | Uninterruptible power supply strongly recommended |
Workstations
| Specification | Minimum Requirements | Preferred Requirements |
|---|---|---|
| Operating System | Windows 10 64 bit | |
| Processor | Quad core i3 or equivalent | Quad core i5 or equivalent |
| RAM | 4GB | 16GB |
| Storage | 32GB available hard drive space | |
| Network Connection | 100mbps wired network connection |
Other notes
- Accrivia doesn’t support any Windows version prior to Windows 10.
- Accrivia doesn’t support “Home” versions of any Windows Operating System.
- For sites with less than 4 users, a workstation may be able to act as a server. Please contact Accrivia Support for further details.
- Support services require a reliable Internet connection.
- It is preferable that there is NO Microsoft Exchange or other SQL services run on the server.
- Please note if you plan to employ a Citrix network or other remote app software in your business please contact us in advance.
- Accrivia suggests the system administration provide backup facilities on a daily and monthly schedule. Further guidance for backups can be found on this page.
- Accrivia recommend the use of network printers, and suggest you refer to your IT vendor assist you to select, install and configure these prior to use in the system.
- Accrivia users require specific permissions to all Accrivia “shared” and “non shared” folders. (Contact Accrivia for further details if required).
- Accrivia is not currently a DPI-aware application – we recommend you contact the help desk for more information before purchasing a high-DPI monitor.
- Accrivia is not designed to work across a WAN (Wide Area Network) / VPN without Remote Desktop or similar. A terminal server is recommended for remote access.
These specifications are under constant revision and are subject to change. Last reviewed February 2024.
Remote Desktop Security
For enhanced security, we recommend configuring Remote Desktop connections with limited access. This can be achieved through two methods:
- VPN (Virtual Private Network): Utilise a VPN to restrict access only to authorised users within your secure network.
- Fixed IP Addresses: Grant access only to pre-defined IP addresses, further limiting connection attempts.
Please contact Accrivia Support or your own IT vendors for more information.
Accrivia Backup Requirements
It is critical to have a rigorous Accrivia backup process in place, and it is important to regularly test the validity of these systems. As a basic guide, your backup process should:
1. Include all critical sources of data (discussed in detail in the following document)
2. Need to be run regularly, preferably daily
3. Use a method incorporating separate periodic and offsite backups
4. Ensure that all backups are valid and are able to be restored
The following document can be used as a starting point to design and check your backup system. It can also be be useful to your IT vendors when confirming the scope of backups you require for your system: